Shipping policy

Shipping Policy

Contact Information

If you have any questions regarding our shipping process, orders, policies, or services, please feel free to contact Faraja’ Styls using the information below. We’re always happy to assist.

Email: contact_farajastyls1@yahoo.com
Phone: (804) 518-6615
Live Chat: Chat with us through the Chat With Us app on our website at www.farajastyls.com

Order Processing & Shipping

Faraja' Styls takes pride in creating quality handmade and customized products. Please review our processing times before placing your order. Once your order has been fulfilled, you will receive a confirmation email with tracking information. Order status updates may also be viewed at www.farajastyls.com

Pre-Made Items
Pre-made items typically ship within 2–5 business days after payment is received.

Custom & Personalized Orders
Custom and personalized items typically require 7–14 business days for processing before shipment. Processing time may vary depending on order volume, product availability, design complexity, and seasonal demand.

Bulk & Large Orders
Large quantity and bulk orders may require additional processing time. Customers will be notified if extended production time is needed.

Shipping Time
Shipping time is separate from processing time. Once your order has been shipped, delivery time is determined by the shipping carrier and is outside of our control.

Rush Orders
Rush services may be available for an additional fee and must be approved prior to placing an order.

Delays
Processing times are estimates and are not guaranteed. Delays may occur due to holidays, severe weather, supplier delays, high order volume, or circumstances beyond our control. If you experience any issues with your shipment, please contact us promptly at contact_farajastyls1@yahoo.com or (804) 518-6615.

By placing an order with Faraja' Styls, you acknowledge and agree to these processing and shipping terms.

Lost, Delayed or Stolen Packages Policy

Faraja' Styls is not responsible for packages that are lost, stolen, delayed, damaged, or delivered to an incorrect address after they have been accepted by the shipping carrier.

Shipping options without tracking or insurance are mailed as standard stamped envelopes. Because these shipments cannot be tracked, Faraja Styls cannot locate the package, verify delivery, or submit a claim with the carrier. Customers assume all risks when selecting an untracked or uninsured shipping method.

Customers are responsible for entering a complete and accurate shipping address at checkout. Orders will not be replaced or refunded when an incorrect address is provided.

For tracked or insured packages, customers must contact the shipping carrier directly to file a missing-package claim. Faraja’ Styls will provide available shipment information to assist with the claim and will file a claim as well. Normally this helps find the package. 

As a small business, we cannot provide complimentary replacements or refunds for packages lost, stolen, delayed, or misdelivered by the carrier. If a customer would like the merchandise resent, a new order and applicable shipping fees will be required.

By completing a purchase, the customer acknowledges and agrees to this shipping policy. We strongly recommend selecting a tracked and insured shipping option at checkout.

  • USPS: 1-800-275-8777

  • UPS: 1-800-742-5877

Return Shipping (If Authorized)

If a return is authorized for defective or damaged items only, please include the original packing slip with your return shipment. Failure to include the packing slip may result in processing delays.

Return shipments may take several business days to reach us, depending on the carrier and shipping method. Customers are advised to retain proof of purchase and return tracking information. Faraja’ Styls is not responsible for return packages that are lost or stolen in transit.